Information about the company that processes your data:

Name: UIC / BULSTAT: 

Headquarters and address of management: 12-16 Despot Street, Sofia, Bulgaria

Address for correspondence: 12-16 Despot Street, Sofia, Bulgaria

Phone: +359 2 855 41 83

Email: office@ksgglobalservices.com

Website: https://ksgglobalservices.com/

Information on the competent supervisory authority for personal data protection

Title: Commission for Personal Data Protection

Headquarters and address of management: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2

Address for correspondence: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2

Phone: 029153518

Website: www.cpdp.bg.

1.     ABOUT US

1.1. This Privacy Policy (the “Privacy Policy” or the “Policy”) „KSG Global Services“LLC, UIC 206692073, with registered seat of management Sofia, „Bulgarska Legiya“ street, block 2B, entrance V, 4^th floor, apart. 44, ( “KSG”, “we” or “us”), process personal data regarding the usage of the website https://ksgglobalservices.com/ (“Website”).

1.2. We invite you to carefully read this Privacy Policy to be properly informed about the way KSG, as a personal data controller, processes your data and respects your rights as data subjects.

1.3. Any terms used in this Policy that coincide with the terms set out in Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016 on the protection of natural persons about the processing of personal data and on the free movement of such data (hereinafter the General Data Protection Regulation, or simply the “GDPR”) will have the meaning attributed to them in the GDPR.

2.     DATA WE COLLECT

2.1.         COLLECTION OF VISITOR DATA

2.1.1. We collect the following data of the Visitors who access the KSG+ Platform:

• Data provided by the Visitor such as:

         – Correspondence data: name and surname, email, and phone number.

• Automatically collected data regarding each visit to the Platform such as:

        – Technical Data: technical information, including Internet protocol (IP), login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other online performance data which may be subject to analytics software.

        – Usage Data: information regarding the visit to the Platform, including the full Uniform Resource Locators (URL), clickstream to, through, and from our Platform (including date and time), viewed or searched for benefits, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and the phone numbers used to contact us.

3.    HOW WE PROCESS COLLECTED DATA

We will only use the collected personal data in a lawful manner. We have set in 3.1. a description of the ways we use the collected personal data legal bases we rely only on to do so. We have also identified our legitimate interests where appropriate:

3.1.         PROCESSING PERSONAL DATA

4.    HOW WE DISCLOSE COLLECTED DATA

4.1. On a case-by-case basis, we can disclose the collected personal data, exclusively for processing purposes to:

a) our service suppliers (acting as processors, or as persons empowered by us) and which we contract for the administrative and processing services of our transactions, for marketing, other services suppliers (e.g., the company producing Cards, suppliers of payment services, courier companies, suppliers of IT services);

 b) other companies and enterprises with whom we can develop joint programs of offers on the market of our products and services; 

c) public authorities, if the disclosure is necessary to comply with an obligation provided for by the applicable legislation;

4.2. The transmission of the collected personal data to the above-mentioned recipients will be performed via confidentiality and an adequate level of security commitment by such recipients, guaranteeing that the personal data is kept safe, and its transmission is carried out in accordance with the legislation in force.

5.    DURATION OF THE PROCESSING

 5.1. In general, we will process the collected personal data as much as is necessary for the processing purposes mentioned above, except for in situations in which the legal provisions foresee or oblige us otherwise. Therefore:

5.2. Regarding commercial communications sent by KSG or its partners, we will keep the collected email addresses or phone numbers in the database as long as its subscription is active; from the moment we receive an unsubscribe request, we will deactivate the sending option of such notices;

• Regarding the contact form and the form to request a customized offer, we will keep the collected personal data during the period necessary to provide answers to messages and requests and evidence the correspondence carried out with Visitors;

• regarding the performance of analysis on the navigation on the KSG+ platform and interactions with the KSG Websites, we will keep data for a period of up to 3 years.  

5.3.KSG may delete all the collected personal data when we consider that it is no longer necessary for the purposes for which it was collected.

5.4. In any case, if approval is withdrawn and there are no legal grounds for processing or the processing is opposed and there are no legitimate reasons for the processing of the collected personal data that would prevail, we will stop processing the data.

6.    DATA PRIVACY RIGHTS

6.1. Visitors have the following rights regarding their collected personal data:

    a) The right to request and receive access to the collected personal data.

    b) The right to obtain confirmation from KSG that it processes the collected personal data, as well as information regarding the specifics of the processing, such as the purposes of the processing, the categories of personal data concerned, the recipients to whom personal data will be disclosed, the envisaged period for which the personal data will be stored, if possible, etc.,

    c) The right to request rectification (modification) or deletion of the data or restricting the processing,

    d) The right of erasure (‘right to be forgotten’),

     e) The right to restrict or oppose the processing within the limits and conditions provided by law.

     f) The right to data portability where KSG shall transfer the collected personal data in a structured automatically read form, for example, in Excel)

     j) The right to be informed in case of a data breach.

    h) The right to withdraw given consent at any moment, when the data processing is based on this legal basis.

6.2. For any additional questions regarding the manner in which personal data is processed and for exercising the rights mentioned above, please contact office@ksgglobalservices.com

6.3. The Bulgarian Data Protection Commission (https://www.cpdp.bg/) can also be contacted if there are any complaints regarding the processing activities performed by KSG.

7.    COOKIES

The Website uses cookies. “Cookies” are small text files that are stored by the browser and are normally used to gather statistical information and to analyze trends of use or access to a website. Cookies cannot be used to run programs or deliver viruses to devices. Cookies may be used to save personal preferences, so they do not have to be re-entered each time the Platform is accessed. For more about our use of cookies, please see our cookie policy.

8.    UPDATING THE INFORMATION INCLUDED IN THIS POLICY

KSG can periodically update this Policy, as the provided services expand or change, or in the event in which KSG is legally obliged to make amendments. In the event in which KSG proceeds as such, the latest version of the Policy will be displayed on the Website. If KSG makes major amendments to the practices mentioned in the present Policy, we will inform Visitors by using the provided correspondence data.